Terms of Use

The following terms and conditions apply to customers of Mount Edward Wines, LTD, New Zealand. By purchasing products via the Mount Edward Winery website and by joining the Mount Edward Wine Club, you agree to, and are bound by, all the terms and conditions in these Terms of Service.

We reserve the right to modify our Terms and Conditions at any time.

Mount Edward Wines
Address: 34 Coal Pit Road, Gibbston, 9371
Trading Name: Mount Edward Wines Limited
Phone: +64 3 442 6113
Email: wine@mountedward.com

Mailing List

By signing up to our mailing list you agree to receive correspondence from Mount Edward Wines. You can unsubscribe from our mailing list at any stage. Email: wine@mountedward.com

Mount Edward Wine Club Terms and Conditions

1. Membership Structure & Discounts
   By joining the Mount Edward Wine Club, whether you’re in New Zealand or overseas, you agree to a one-year rolling membership. Your membership will automatically renew unless you let us know otherwise.
   You’ve signed up for one of the following tiers:
   • 3 Bottle Membership – 5% discount per shipment
   • 6 Bottle Membership – 10% discount per shipment
   • 12 Bottle Membership – 15% discount per shipment
   If you don’t select your own wines, our winemaker will curate a seasonal selection for you.
   By joining, you acknowledge and agree that your credit card will be charged four times per year, on the specific dates outlined in your email notification, which is sent three weeks prior to each shipment. You will also receive automated reminders two weeks and two days prior to the charge being processed.
2. Shipment & Billing Schedule
   We send out wine four times a year: February, May, August, and November.
   You’ll receive an email three weeks before each shipment is due to leave, giving you a heads-up and a chance to make any changes. If you’re a 6 or 12 bottle member, you’ll have the option to customise your selection at this stage.
   We’ll also send you automated reminders:
   • Two weeks before your card is charged
   • Two days before your card is charged
   Unless affected by unforeseen logistical delays, your credit card will be charged on the date specified in your initial email notification (and in the two-week and two-day reminders) during the months of February, May, August, and November.
3. Membership Commitment & Skipping Shipments
   By signing up as a Mount Edward Wine Club member, you agree to a minimum commitment of four shipments (one full calendar year of membership).
   You are entitled to skip a shipment by notifying us in writing or via your personalised Cellar Club account prior to the billing date. If you skip three consecutive shipments, your membership may be reallocated to another customer.
4. Delivery Timing
   Wine is dispatched within 5 working days of payment being processed.
5. Shipping Costs
   You authorise Mount Edward to charge your card for your Wine Club selections, including shipping when applicable. Shipping prices are reviewed annually in May and updated rates take effect from 1st July.
   • For New Zealand members, standard domestic rates apply.
   • For international members, shipping rates vary depending on your location. We’ll confirm details before your first shipment.
6. Cancelling Your Membership
   After you have purchased four shipments, you’re free to cancel your membership at any time by emailing wines@mountedward.com or via your online cellar club account—just make sure it’s at least two weeks before a scheduled shipment. If received too late, your next shipment will still go ahead.
7. Keeping Your Details Up to Date
   Please notify us of any changes to your delivery address. Costs to re-ship wine to the correct address will be passed on to you if changes are not updated in time.
8. Legal Drinking Age
   By signing up, you confirm you are of legal drinking age in both your home country and the country of delivery.
9. Privacy & Contact
   When you join the Mount Edward Wine Club or our mailing list, your contact details will be used to send updates about your membership, wine releases, and member-only events. We store this info securely and never share it with third parties.
10. Wine Selection & Availability
    We reserve the right to adjust pricing, offers, and wine availability based on seasonal variations and stock levels. We will notify you of any significant changes before processing your order.

Privacy Policy

Mount Edward Wines respects and honours the privacy of its customers and wine club members. The company doesn’t sell or rent personal information to any third parties. The provided information, from those who elect to join the e-mail newsletter mailing list, will be added to our customer database to receive upcoming correspondence. Those who do not elect to receive the newsletter will not be added to any database apart from what is necessary to provide customer service for each of your orders or quarterly shipments.

There are several situations when you can have us delete your personal data, this includes (but is not limited to):

• We no longer need to keep your personal data
• You have withdrawn your consent to us using your personal data (and we do not have any other grounds to use it)
• We have unlawfully processed your personal data

Please contact us if you wish us to delete your data: wines@mountedward.com

Third-Party Disclosure

We do not share customer information with third parties, except when required by law. However, we may use aggregated data (without personal identifiers) for marketing insights and to improve our services.

Copyright & Intellectual Property

This website and its contents are the property of Mount Edward Wines Limited – © 2025. All rights reserved. You may not reproduce, distribute, or commercially exploit any content from this website without express written permission from Mount Edward Wines.

• Print or download content for personal, non-commercial use
• Share website content with individuals for personal use, provided Mount Edward Wines is credited as the source

Change of Ownership

In the event that Mount Edward Wines Limited is sold or transferred to new ownership, all customer and Wine Club agreements, including these Terms and Conditions, will be transferred to the new owner(s) as part of the ongoing business operations. Any personal information held by Mount Edward Wines will continue to be protected in accordance with our Privacy Policy, and members will be notified of any significant changes to the terms, policies, or operations affecting their membership or purchases.

Exclusion of Competitors

If you operate a business providing similar goods or services, you are not permitted to access, download, or use any content from this website. Unauthorised use will be subject to legal action.

Cookies & Website Usage

A cookie is a small file of numbers and letters that often includes an identifier which is unique to you. This is sent to your device’s web browser from our website’s computer and is stored on your device’s hard drive. Cookies allow us to recognise your device if you choose to allow them, like if you came into our winery and we recognised you.

You should be aware that information about you may be collected through the use of cookies when you use Mount Edward Wines. It is essential that we use some cookies—without these ‘essential’ cookies, you will not be able to use our website. Some cookies, however, whilst useful, are not essential, and by using mountedward.com you agree to the use of these ‘non-essential cookies’ unless you specifically set your browser to reject them.

We don’t store personally identifiable information in cookies, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to make our website even better or to show you relevant products related to products that you’ve previously viewed.

Tracking cookies are used to track your use of mountedward.com and to give us various statistics. These statistics do not identify individuals; they simply give us an overview of general browsing patterns. We use these cookies to identify which parts of the website are most popular and to improve our website accordingly.

We use tracking cookies from web analytics services. These cookies collect information including, but not limited to, number of visits, time spent browsing, how you got to our website, which pages were viewed, and your journey through our webpages. All information collected by these cookies is anonymous.

When you visit mountedward.com you may notice some cookies that aren’t related to Mount Edward. For example, if you go on to a web page that contains embedded content (such as a video from YouTube), you may be sent cookies from those websites. If you choose to ‘share’ Mount Edward content with friends through social networks like Facebook or Twitter, you may be sent cookies from those websites as well.

Contact Us

For any queries, please email wines@mountedward.com.